whatever people. go get a life. what’s wrong with working in a call center? it’s a decent job.
i admit, i too despised the call center job.. BEFORE. i mean duh.. what’s the purpose in studying hard in a university to earn an IT degree if you’ll end up in a position that even highschool grads can enter? sorry. i was a bit harsh before.
why do people look down on you when you say you’re working in a call center? more so if you graduated a degree in college. more especially if your degree is IT or Computer Science.
when you have a degree in nursing, everybody expects you to take the board exam, pass it, and work abroad. when you graduate with a degree in engineering, everybody expects you to be in the industries months later. when you graduate with a degree in education, you are expected to take the board, then be a teacher. when you graduate with a degree in IT, not everybody will agree to a common expectation from you. some will expect you to be in the industries and/or work for software companies while a reasonable percentage will expect you to be in a call center. but of course, only those who don’t have a background of what an IT student works hard for in college agrees with the percentage of the latter.
your mentors, you classmates, your schoolmates, will never expect you to be working in a call center after college.
so why do people end up in call centers?
– in this industry, it’s so easy to find jobs. businesses from developed countries are so focused in designating their manpower to production therefore outsourcing is the fad. and where else would they outsource? of course from the underdeveloped countries where the cost of labor is close to T.Y.
– have you checked our inflation rate? did you check that cash register tape from your groceries? do you watch the news? it’s crisis everywhere. and it’s so felt especially in a third-world country like ours. that’s why even doctors opted to become nurses years ago right?
– take a look at our country’s employment and unemployment rate dear. when you get a job in the Philippines today, you are really lucky.
– the salary is really enticing. why the hell would someone say no to 20,000 Php a month? especially if you did not graduate college, if you are in dire need of money, if you don’t want to be a pain in your parents’ ass anymore for being unemployed though you finished college..
not all people who work in a call center just receive calls. there are also other departments (like programming dept) you know. and even the people who actually receive calls should not be underestimated because they might know more about networks than someone who studied a subject of it in college. yes. people in this position, which even highschool graduates can apply for, receive training not just in english speaking but also in the fields of the product where in they are assigned as support representatives.
i came to write about this topic because i got a little pissed by people who shoved to my face that working in a call center is such a pity situation for an IT student. they ask, “what? in a call center? what will you do there? ” at isa pa, “kung mangarap na man lang gani, dako dako-a pud(if you’ll dream, dream bigger)..” and what’s worse than someone who’ll doubt if you need those IT books you have for your OJT?
i am not saying that IT grads should never take a call center job nor should they look down on those positions. what i’m trying to point out here is that, one should not be judged by the difference of his/her educational attainment and the job he/she ends up with or wants to take in the future.
the reality:
– it’s global recession
– we are in a third world country
– there is inflation, unemployment, and job mismatch
– outsourcing is in; and
– people have different tastes [malay mo feel jud niya mag call center]
these are based on my own observations and listed as my own opinions. your opinions are also very much welcome. this is a free country ‘ayt? 🙂
mao to. bow.
– darksphere